Cancellation policy

Cancellation of consultation requires 24 hours notice. Cancellations which are received within 24 hours of the scheduled consultation, will incur 100% of the total fee. Failure to attend a consultation or event will result in booking forfeit and 100% of the fee. If unforeseen circumstances arise, and the practitioner is unable to proceed with the appointment, a full refund or rescheduling will be offered.

This policy is in place as we value our time and are likely to be unable to fill appointments with less than 24 hours notice. As we strongly value your time, we appreciate a mutual value for our time and the time of other clients.  If you would like to discuss or dispute a cancellation, please contact us. 

Refund Policy

We do not offer a refund if you change your mind, or after completed consultations. We do not offer refunds on any digital products, as once it is downloaded.

We do allow returns and exchanges on supplements that you have purchased from us. The product is to be returned at your own cost, un-opened. To do this, please email us at kierahinshaw@hotmail.com Once the product have arrived back, we can process your refund or exchange.